MiriMON^® provides a real-time view of the QoE (Quality of Experience) delivered to a network subscriber, by measuring parameters on the end user device.

Churn, the cost of customer acquisition and the challenge of driving up ARPU (Average Revenue Per User) are major issues for network operators and broadcasters. These issues are tied to the QoE the operator delivers to each of their subscribers. However, to reliably improve QoE you need to be able to measure it. The only viable place to accurately measure a subscriber’s QoE is on the end user device, conventionally a set top box.

While the benefits of end user device monitoring are unquestionable, the associated technical challenges have made this approach seem impractical in the past. MiriMON’s patented technology now makes this approach a reality for networks with millions of end user devices.

The MiriMON^® monitoring platform is built on our unique technology.

MiriMON^® information can address business challenges like reducing Churn and increasing ARPU (Average Revenue Per User). This information can also improve the efficiency of customer care and service assurance functions, reducing operational costs.

MiriMON^® benefits can be realised in Customer Care, Fault/Performance Management of the Network and the User Devices, Service Deployment, Management Metrics and Marketing Information.

MiriMON^® was conceived to monitor broadcast services on Cable, Satellite, Terrestrial and IPTV STBs. The technology can be applied to a range of network technologies and industry sectors.

MiriMON^® technology can also be applied to device testing.

Our MiriMON^® Brochure can be found here and our MiriMON^® Product Brief can be found here.